Privacy Notice
This is a product-ready draft, not a substitute for review by qualified US privacy and technology counsel. Replace all bracketed owner details before production.
1. Who operates Caresnex
Caresnex is operated by [LEGAL ENTITY NAME], located at [BUSINESS ADDRESS]. Privacy inquiries: [PRIVACY EMAIL].
2. Information we collect
- Account data such as email, display name and authentication identifiers.
- Profile and planning data such as ZIP code, borough, language, priorities and deadlines.
- Documents you choose to upload, related metadata and AI-generated explanations.
- Service activity, security logs, feedback and subscription status.
- Optional analytics and advertising signals only according to your consent choices.
3. Why we use it
We use information to provide personalized plans, secure accounts, process documents, send requested reminders, manage subscriptions, prevent abuse, maintain official-source content and improve the service.
4. Documents and sensitive content
Uploaded files are private to your account. Files marked temporary are scheduled for deletion after the displayed retention period. Do not upload information that is unnecessary for your question. Caresnex should not be used as an emergency, medical diagnosis or privileged attorney-client communication channel.
5. Service providers
Depending on enabled features, data may be processed by hosting, authentication, storage, AI, email, payment and analytics providers such as Supabase, OpenAI, Resend, Stripe, Vercel and Google. Each provider receives only information needed for its role.
6. Your choices and rights
You may update profile data, delete uploaded documents, control optional cookies, cancel a subscription and request access, correction or deletion subject to applicable law and legitimate security or recordkeeping requirements.
7. Retention and security
We retain data only as long as reasonably needed for the service, legal obligations and security. Caresnex uses access controls, private storage, Row Level Security, short-lived links and audit logging, but no online service can guarantee absolute security.
8. Children
Caresnex is intended for adults managing their own or household tasks. It is not directed to children under 13 and should not be used by a child to create an independent account.
9. Changes
We may update this notice. Material changes will be identified by a new effective date and, when appropriate, an in-product notice.